Frequently Asked Questions


 
 

Supporting you safely is our priority.

 

How do I book in for a session?

You can book in for a session at Kareela Therapy Room by emailing us at info@mariefarthing.com or calling us on 0418 253 550.

You can book online https://myhealth.net.au/engadine/ or call Myhealth Engadine directly on 9520 0444 for a session at Engadine Therapy Room.

How long is a session?

Session times are 50 minutes in duration. Initial sessions may require longer and are charged accordingly.

How are counselling and therapy sessions delivered?

Sessions are provided in-person from Kareela or Engadine Therapy Room. Home visits can be arranged for clients who have physical disability; or for clients who’s sensory issues make traveling difficult for them.

Online or phone counselling is an alternative to in-person sessions when:

  • It is the client’s preference.

  • Due to COVID or other health restrictions in-person sessions are not recommended.

  • A client is unable to attend the therapy rooms in-person.

Fees

Fees differ depending on the service you require.

Payment is made at the time of your visit, unless otherwise arranged with third parties.

EFT, cash, NDIS funding, Victims Services funding, Open Arms funding are all accepted.

Medicare Rebates

Marie is an Accredited Mental Health Social Worker and Medicare Provider of focussed psychological strategies. The Medicare Rebate is available to children, adolescents, and adults who are referred by their GP, Psychiatrist, or Paediatrician using a Mental Health Care Plan (MHCP) and referral letter.

Referred clients are able to access 10 Medicare-subsidised psychological therapy sessions per calendar year for Individual Therapy, and an additional 10 sessions per calendar year for Group Therapy.

Victims Support Scheme

Marie is an approved Counsellor with Victims Services NSW https://www.victimsservices.justice.nsw.gov.au/victims-services/how-can-we-help-you/victims-support-scheme/counselling.html and can provide up to 22 hours of counselling through the Victims Support Scheme. Counselling is intended to help you recover from the psychological and emotional impacts of a crime.

Private Health Insurance Rebates

If you have Private Health Insurance, you may be able to access subsidised counselling and psychology services via your policy. In this situation, you will not need to have a MHCP. The rebate varies depending on your level of cover, so please call your Private Health Fund to clarify and gain more information.

Eligible Bupa members can claim benefits for services delivered by Accredited Mental Health Social Workers.

Teachers Health Fund and its sub-brand, UniHealth Insurance, provide their Top Extras Cover members with access to services provided by Accredited Mental Health Social Workers as a private health insurance benefit.

Members of Nurses and Midwives Health, which is also managed by Teachers Health, also have access to Accredited Mental Health Social Workers.

How is children’s therapy different to adults?

Child-focussed therapy approaches incorporate play and creative expression and differs to adult therapy. The child and therapist work together in a counselling space which is equipped with activities, toys and resources that aim to encourage expression of feelings while supporting the development of healthy behaviours in a safe, child-friendly environment.

What happens if I am running late for my session?

Please call or send a text message to advise you are delayed. When you book a session that space is reserved for you and we aim to begin each session on time. Please understand that if you are late for a session, we will still end at the scheduled time.

Cancellation Policy

Your counsellor will prepare for your session. 24 hours notice is required to reschedule or cancel an appointment otherwise full fees are charged. Exceptional circumstances are considered on a case by case basis.

After Hours Support Services

If you feel an urgent need for support during times when the Therapy Rooms are closed please do reach out to the following services to help you:

Call 000 in an emergency or visit your local hospital’s emergency department

Phone support 24/7 personal crisis all ages
Life Line : 13 11 14
https://www.lifeline.org.au/crisis-chat/ for webchat 7pm to midnight

A free online directory that assists Australians to find and access support services (National)
Ask Izzy : www.askizzy.org.au

Phone counselling for kids, teens and young adults (National)
Kids Helpline : 1800 55 1800
www.kidshelpline.com.au

Helpline for protecting children and young people at risk of significant harm (NSW)
Child Protection Helpline : 132 111

Young people aged between 12-25 that need information relating to general mental health, physical health, work & study and alcohol and other drugs (National)
Headspace : 1800 650 890
www.headspace.org.au
https://www.eheadspace.org.au  for email or webchat support

Youth information and resources (National)
ReachOut : www.au.reachout.com

Telephone and online counselling service for people affected by suicide (National)
Suicide Call Back Service : 1300 659 467

Sexual assault and domestic violence hotline (National)
1800Respect : 1800 737 732
www.1800respect.org.au

Emergency and crisis accommodation (NSW)
Link2Home : 1800 152 152

Mental health information and support (National)
Beyondblue : 1300 224 636
www.beyondblue.org.au

Free telephone counselling and support service for parents and carers with children aged 0 to 18 who live in NSW
Parent Line NSW : 1300 1300 52
https://www.parentline.org.au/

Free help, support, referrals and counselling for men
MensLine Australia : 1300 78 99 78
https://mensline.org.au/

Local Allied Health Services

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Empower Therapy Solutions

Empower Therapy Solutions is a mobile Occupational Therapy service for young adults and adults with intellectual and/or physical disabilities in the Sutherland Shire and St George area. We are an NDIS registered provider who works closely with the individual and their support network on goals that are meaningful to them and will improve their quality of life.

For more information, please visit https://empowertherapysolutions.com.au

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Therapy Consultancy Services

Rachelle Lewis and Susan Heiler (Occupational Therapists) started Therapy Consultancy Services to provide therapy, training and consultancy to meet the needs of individuals and organisations. They have now grown to include Arlene Carter, Melissa Bond, Victoria Swan and Sharon Macgregor on their team.  All therapists have extensive experience.

For more information, please visit www.therapyconsultancyservices.com

 

Stephanie Schulze Speech Pathology

Providing swallowing and communication services for adults with developmental or acquired disabilities. Mobile services provided throughout the Sutherland Shire and surrounding suburbs. NDIS registered provider. Certified Practising Member of Speech Pathology Australia.

For more information, please contact Stephanie via email at sschulze_speechpathology@outlook.com.au or call 0433 688 444